We were delighted to collaborate with the Academy of Research and Improvement (part of Solent NHS Trust) for the first national QI Week 2024 which took place from Monday 9 September – Friday 13 September.
The theme for this year was ‘QI is for Everyone’ which emphasises inclusivity and highlights the connection to the NHS IMPACT Framework and its Five Components, ensuring that everyone plays a role in driving meaningful improvements. QI Week is dedicated to showcasing the efforts of our colleagues who continuously strive to enhance services for patients, families, carers, and staff. By using innovative improvement tools and QI methodologies, they demonstrate their commitment to thinking outside the box and implementing diverse approaches to quality improvement.
To celebrate QI Week 2024, we, along with other collaborators, hosted free to attend webinars throughout the week.
Here are some of the highlights from the sessions, along with the recordings which you can play-back and watch on demand.
In this interactive session, Emma Walker (Associate Director) and Anthony O’Connor (Lived Experience Partner) shared how to use our dynamic Skills Escalator approach to develop Lived Experience partnerships to shape services which are embedded in co-production and aligned with NHS Impact.
Speaking about the session, Emma said:
“There was a really interesting discussion about how our approach to working with individuals at different levels can help people move away from being ‘stuck in their own story’ and limited by what was relevant at the time and/or context, as the currency of a story doesn’t always stay relevant to the current agenda. Our aim is to help support people to progress through to work and influence at a more strategic level.”
In this workshop, attendees learnt about our Quality, Service Improvement and Redesign (QSIR) programme and heard from our Teaching Faculty Associates all about their experience of using QSIR.
Find out more about the QSIR programme.
Speaking about the session, Dan Chinn, Improvement Methodology Delivery Manager – QSIR, said:
“Thank you to everyone that joined us for our webinar on the Quality, Service Improvement and Redesign (QSIR) programme as part of QI Week 2024. A special thank you to our QSIR teaching faculty associate panel, Ann Fewtrell and Charlie Howorth, for kindly sharing their experience of QSIR and the impact it has had in building their organisation/system’s improvement capacity and capability, and improvement-led delivery.”
Download the sides from Dan’s session.
Creating the right conditions for continuous improvement and high performance, so systems and organisations can respond to today’s challenges – with speakers Professor Sir Chris Ham (Co-Chair of the NHS Assembly, Emeritus Professor of Health Policy & Management and Senior Visiting Fellow at The King’s Fund), David Fillingham, CBE (Chair of the National Improvement Board), Erica Daley (NHS Place Director, Hull) and Stephanie Reid (Head of Improvement Methodology & Delivery) as chair.
The session involved lots of thought-provoking discussions, interesting reflections and lots of knowledge sharing. Interested in joining us for the next NW Collaborative Masterclass? Click here to see what’s coming up next.
Watch the session recording:
In this co-delivered session with Rachel Beddows, Lauren Connah and Callam Weldon, they shared how improvement coaching has been embedded into other Trusts and explored the impact and insights.
Learn more about our Continuous Improvement work.
Speaking about the session, Rachel Beddows (Senior Improvement Advisor at Aqua) said:
“It has been a pleasure to work alongside Mid Cheshire Hospitals NHS Foundation Trust though their improvement journey. The Improvement Matters Team have made a huge difference in a short space of time from Board to floor, they have developed their strategic direction, invested in capability building and seen some great improvement outcomes from projects. I can see they are getting to a place where improvement isn’t just seen as a nice to have, but part of the everyday. When thinking about how they have done this, it comes back to the Improvement Matters Team, they are passionate and committed to improvement, they are agile in their approach; always curious, learning what works and changing to make it even better. Aqua have helped get Mid Cheshire Hospital’s improvement journey off the ground and I have no doubt they will continue to make great strides in the future. This is certainly a Trust to watch, and I am very excited to see what they do next!”
Lauren Connah (Associate Director of Continuous Improvement at Mid Cheshire Hospitals NHS Foundation Trust) added:
“There was a lot to be done to develop improvement at Mid Cheshire Hospitals, we started with developing improvement capability and as a result saw from the staff survey a 7% increase in staff feeling able to make improvements within their role. We now have 355 improvement projects registered which align to our strategic priorities and we’re now looking at how we can make improvement part of the everyday using a quality management system. We use the 6D approach to problem solving, ensuring we don’t jump straight to the solution but understand the problem first.”
Callam Weldon (Senior Improvement Practitioner at Mid Cheshire Hospitals NHS Foundation Trust) said:
“Our improvement programmes at Mid Cheshire Hospitals are about practical application of skills and knowledge. Not ‘sheep dipping’ staff through training and hoping something sticks. I am really proud of our Improvement Coaches course and the people who have come through this as they have directly changed their practice as a result. We also know that when improvement works well in a Trust it is due to social connectedness, we are proud of our Improvement Academy that does this.”
Blog: A Journey Towards Safer Care by Dr Jemma Barton
Welcoming Dr Susy Cook to Aqua
QI Week 2024 – Highlights and Webinar Recordings
National Co-Production Week 2024
What Matters to You Day 2024
Welcoming our NEW Non-Executive Directors to Aqua
