Transforming Safety Mindsets: A Systems-Based Approach

Feb 18 2025 News

We are thrilled to share the progress we’ve made with our Patient Safety Incident Response Framework (PSIRF) programmes.

Together with NHS England’s Maternity and Neonatal Safety Transformation team, Patient Safety Learning, NHS Resolution and our Well-Led PSIRF interviews, we are making a national impact in enhancing patient safety.

Our commitment to integrating Lived Experience at the heart of our compassionate engagement programme ensures we are truly listening to those we serve.

Click on the image to view a larger version

Our journey so far:

We’ve successfully delivered 4 PSIRF programme offers to 17 organisations across England and over 650 participants.
Our flexible approach has led us to work with organisations and deliver 25 in-person and 25 virtual sessions, plus 13 bespoke workshops and 5 consultancy programmes.
We look forward to welcoming 480 attendees to our upcoming sessions.

Download the map

Did you know…?

Our PSIRF programmes are approved and quality-assured by NHS England and the East of England Collaborative Procurement Hub.

Speaking about this work, Dr Jemma Barton, Programme Manager. said:

“The Patient Safety Incident Response Framework (PSIRF) has been instrumental in reshaping organisational approaches when responding to patient safety incidents. By encouraging a shift towards a more system-based, compassionate mindset, it has enabled healthcare professionals to adopt a holistic view of safety events.“By emphasising psychological safety, adopting a systems perspective, and promoting compassion, PSIRF enables organisations to learn from incidents and implement meaningful changes that improve patient safety”