A Sense of Urgency, A Sense of Hope – Building a culture and system for continuous improvement

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We’re delighted to announce the publication of A Sense of Urgency, A Sense of Hope; our latest paper by David Fillingham CBE and Lesley Massey exploring how organisations can develop and support a culture and system for continuous improvement.

The paper takes a look at recent best practice, changes to the health and care landscape, and distil over eight years’ experience of working with members as the North West’s quality improvement body, into five key domains where organisations can support and invest in a quality improvement system.

  • Vision
  • Leadership and Culture
  • Capability
  • Developing an Operating System
  • Aligning Support Services

Download a Sense of Urgency, A Sense of Hope

If you’d like to find out more, or have comments and enquiries please get in touch.

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