2024 – 2027 Strategy: Inspiring the Best Quality Health and Care for Everyone

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Our Strategy for 2024 to 2027 outlines our aims and priorities for this period.

We have worked with partners and colleagues to think through what we need to be able to support in the coming years to ensure that our health and care systems remain focused on improving user, patient and citizen’s experiences and outcomes.

The health and care sector is the largest employer in the UK and as such the experience of staff impacts far wider than their day-to-day interactions. We know that we have a vital role as an improvement partner to support continuous improvement so that we are able demonstrate high quality, safe care in the most effective and efficient way.

Through our discussions you will see that we have identified 5 key areas for us:
• Safe care
• Culture and Leadership excellence
• Listening and acting on users’ experience
• Continuous improvement
• Governance and regulatory support

Our ambition is to become the improvement partner of choice for health and care by 2027. We believe that being of the NHS means we are credible, capable and cost effective in how we engage and work with partners across health, social care and third sector.

Download our Strategy for 2024 – 27

If you’d like to find out more, or have comments and enquiries please get in touch.

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