Whole System Flow 2017/18 – Learning Report

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Discussions with AQuA members identified poor flow across and within health and care systems as a major concern. Consequently, in 2016 AQuA began to explore how we could support organisations to understand flow in more detail, and design an offer of support.

Over 18 months, AQuA’s flow team analysed and reviewed worldwide research, evidence and experience of trying to improve ‘Whole System Flow’. Findings from this work were published in a joint report with The Health Foundation, ‘The Challenge and Potential of Whole System Flow’.

The report identified a model and supporting frameworks that AQuA then committed to test within current health and care context. It was at this point that AQuA’s 2017/18 ‘Flow – Improving System Pathways’ (FISP) discovery programme was developed; with three systems within AQuA membership successfully applying to become test systems.

The three systems selected were:

  • Bolton – Intermediate Tier Services
  • Liverpool – Complex Needs Pathways
  • Wigan – Respiratory Pathways

Download Whole System Flow 2017/18 – Learning Report

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