Applying Human Factors to Incident Investigation

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The Applying Human Factors to Incident Investigation programme is designed to equip staff with the knowledge and skills to use a systems approach to incident investigation.

*Please note that participants should have completed the on-line Human Factors Basics programme prior to attending this programme*

This is a great opportunity for programme participants to develop their understanding of Human Factors and apply this methodology to case studies with peers. The programme introduces the concept of systems thinking and provides participants with the opportunity to discuss their own work context. Participants will grow their investigative mindset, whilst developing their knowledge and skills of the investigative process from the event timeline to recommendations for improvement. The programme also includes the opportunity to discuss and reflect on the essential components of good investigation, including;

  • Being open and honest
  • Duty of Candour
  • Co-designing investigations
  • Just Culture
  • Systems based frameworks
  • Closing the loop from recommendations to action

This is a very exciting time for healthcare investigation. If you work in an investigation role or investigation is part of your role then this programme is suitable for you.

If you’d like to find out more, or have comments and enquiries please get in touch.

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