A fundamental part of the Advancing Quality (AQ) programme is to provide tailored improvement coaching for participating organisations and to bring them together to share learning. As 2020 brought unprecedented challenges from the Covid pandemic, the AQ programme adapted to find new ways to work collaboratively with care providers, embracing the opportunities provided by virtual technology in line with the principles outlined in our four improvement pillars.
The team developed a Collaborative Action Series, run over three sessions in Autumn 2020. The sessions offered insights, tools and practical guidance for providers to make improvements, focusing on a common theme.
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